1. Introduction
SaaSScout ("we", "us", "our") operates the website saasscout.io (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Personal Information
When you register for an account or purchase a plan, we may collect:
- Account data: name, email address, and hashed password.
- Payment data: handled entirely by our Merchant of Record, Lemon Squeezy. We never store your credit card or banking details on our servers.
2.2 Automatically Collected Information
- Usage data: pages visited, features used, timestamps, and interaction events (via Google Analytics 4).
- Device data: browser type, operating system, IP address (anonymized in analytics).
- Cookies: first-party session cookies and third-party analytics cookies. See our cookie consent banner for controls.
3. How We Use Your Information
- Provide, operate, and maintain the Service.
- Process transactions via Lemon Squeezy.
- Send transactional emails (account confirmations, purchase receipts).
- Send marketing emails (newsletter) — only if you explicitly opt-in. You can unsubscribe at any time.
- Improve and personalize the Service.
- Monitor and analyze usage trends.
- Detect and prevent fraud or abuse.
4. Third-Party Services
We share data with the following third parties, each under their own privacy policies:
- Lemon Squeezy — payment processing (Merchant of Record). Handles all PCI-DSS compliance.
- Google Analytics 4 — anonymized usage analytics. You can opt out via the cookie consent banner.
- Resend — transactional email delivery.
- Sentry — error monitoring (no PII collected).
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your data within 30 days, except where required by law (e.g., financial records for tax purposes).
6. Your Rights (GDPR / CCPA)
Depending on your jurisdiction, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — correct inaccurate data.
- Erasure — request deletion of your data ("right to be forgotten").
- Portability — receive your data in a machine-readable format.
- Opt-out — of marketing communications at any time.
- Withdraw consent — for cookies and analytics tracking.
To exercise any of these rights, email us at privacy@saasscout.io.
7. Security
We implement industry-standard security measures including encrypted connections (TLS 1.3), hashed passwords (bcrypt), HMAC-verified webhooks, API rate limiting, and security headers (HSTS, CSP, X-Frame-Options). However, no method of electronic storage is 100% secure.
8. Children's Privacy
Our Service is not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@saasscout.io
- Website: https://saasscout.io